Business Administrator

Our OUPS Business Administrator is our primary point of contact for all member and event attendee queries in the first instance. Our Business Administrator:

  1. Is available at specified times to take phone calls in order to answer any queries regarding membership or event bookings;
  2. Takes care of payments via phone using credit or debit cards;
  3. Monitors applications for membership and sends out our joining letter;
  4. Responds to National event bookings by sending confirmations;
  5. Liaises with venues for National Events to ensure that the correct numbers of rooms are booked.
  6. Process any correspondence sent to the OUPS contact address.
In addition to handling bookings, the Business Administrator is responsible for:

  1. Working closely with the Weekend and Conference organiser to understand the events that are planned and the proposed locations;
  2. Ensuring that materials used at our events are suitable to any needs that students attending bring to our attention;
  3. Ensuring that students' dietary requirements and room needs are catered to when they have additional needs;
  4. Co-ordinating help for students who need to bring carers or other assistants to our weekends due to physical and/or psychological conditions.
  5. Co-ordinating the subsidised place application process;
  6. Keeping the Executive Committee informed of any changes to Disability Discrimination Act (DDA) that we as a committee need to action;
  7. Ensuring that tutors are informed of any students who may require additional support in their sessions (e.g visually impaired students may need additional information to understand the slides);
  8. Reporting any concerns raised by delegates in relation to their disability to the venue event management teams.