FAQ Detail
What happens if I need to cancel ?
Events booked using OUPS PayPlan are subject to the same terms and conditions as those paid for in any other way that we offer (see here for details), with any refunds due to cancellation credited to your bank account.
In order to get a refund of your OUPS PayPlan payments you must send an email request to finance@oups.org.uk specifying:
- your OUPS website username
- the unique reference number on your Standing Order and
- the account name, account number and sort code of the bank account you used to pay for the OUPS PayPlan.
We will refund your payments subject to the standard OUPS Terms & Conditions and will endeavour to complete all such refunds in no more than ten working days.
Example: Paying for a weekend event costing £290 from 3rd-5th September: 1. If you sign up before 1st March (six payments):
2. If you sign up between 1st March and 1st April (five payments):
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